Today, I accidentally locked myself out while taking out the trash. My letting agency, Frost, was closed, so I went to their neighbor, Romans, for help. Carly at Roman was so kind—she offered me chocolate, and even found a spare key my former landlord had left there. She walked me home to try it (unfortunately, it didn’t work) and then helped me contact a locksmith, my landlord…
As a foreigner living abroad, this warmth and care meant so much to me. Thank you, Carly, and the Romans team—you’re amazing!